Grand Palladium Kantenah Resort & Spa Akumal, Akumal - Reviews, Rooms Options & Prices 2025

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About the Resort

Crta. Chetumal Km 259,5, Akumal, Mexico, 77710

Grand Palladium Kantenah Resort & Spa is an all-inclusive resort located in Akumal, Mexico, providing guests with a unique experience surrounded by lush tropical vegetation and beautiful beaches. This resort boasts modern architecture coupled with traditional Mexican elements, emphasizing sustainability and harmony with nature. Notable for its expansive pools and spa facilities, it ranks among the premier destinations for both relaxation and adventure in the Riviera Maya.

Location

Nestled in a prime spot along the Caribbean coast, the resort is conveniently located near popular landmarks like ancient Mayan ruins and natural cenotes, making it an ideal base for exploration. Transport options are readily available, including shuttle services to major attractions and the nearby Aeropuerto de Playa del Carmen. The surrounding area features breathtaking views and a tranquil ambiance, enhancing the overall experience.

Rooms

The resort features a variety of rooms designed to cater to different guest needs, including family suites and luxury accommodations. Guests can choose from rooms with garden views or those closer to the beach, providing stunning scenery. Notable amenities include premium facilities such as direct beach access and a hydromassage bath.

Eat & Drink

Dining at the resort includes numerous onsite restaurants serving diverse cuisines ranging from local Mexican flavors to international delicacies. Signature dishes and à la carte offerings showcase high-quality ingredients and inventive cooking styles. Guests can enjoy a buffet-style breakfast and extensive lunch and dinner choices throughout the day.

Leisure & Business

The resort boasts extensive leisure facilities, including several outdoor pools, sports courts, and a full-service spa that offers a range of treatments and wellness services. Guests can indulge in hydromassage circuits or take part in organized activities like yoga and guided tours. Evening entertainment options provide engaging shows and cultural performances.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Room

Max:

3 persons

37 m²

Bed options:

2 Double beds

Garden view

Shower

Coffee machine

room details

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Deluxe Room

Max:

2 persons

37 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

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Family Junior Suite

Max:

2 persons

37 m²

Bed options:

2 King Size Beds

Garden view

Shower

Coffee machine

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Akumal 3.8 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 18.7 mi

Cancun (CUN) 53.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Tranquil Relaxation

“The Zentropia pool was a serene escape, perfect for unwinding after a long day of activities.” view full review

Delicious Variety

“The a la carte restaurants offered an very nice selection, with Poseidon being our favorite for its fresh seafood and stunning beachside view.” view full review

Well-Equipped Gym

“The gym had a great selection of equipment, making it easy to keep up with a fitness routine during our stay.” view full review

Excellent Shower Pressure

“The shower in our deluxe room had fantastic water pressure and hot water, making for an invigorating start to each day.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Wind surfing
Snorkeling
Tennis court
Pool tables
Darts
Table tennis
Mini golf
Archery
Aerobics

Services

Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's buffet
Board games
Children's pool
Water slides
Children's play area
Toys
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Solarium
Sauna
Turkish bath
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Public Bath
Pool with view
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

Crta. Chetumal Km 259,5, Akumal, Mexico, 77710

Map view

Crta. Chetumal Km 259,5, Akumal, Mexico, 77710

City landmarks

Playa Kantenah

3000 ft

Events

Playa Saasil Kantenah

3300 ft

Carretera

BioParque Lu'um Balam

1.8 mi

snorkling

1.9 mi

Quintana Roo

Mayan Underworld

2.0 mi

Parks

Yal-ku Lagoon

2.6 mi

Zona Urbana Uxuxubi 12 Km Poniente Akumal Pueblo

Uxuxubi Al Natural

2.4 mi

Yal-Ku

2.5 mi

Beach

Xpu-Ha Beach

2.8 mi

Beach

Bahia De La Media Luna

2.7 mi

Beach

Playa Xpu-ha

2.7 mi

Taj Mahal Cenote

2.8 mi

Cenote TajMa Ha

2.8 mi

Av. Cenote Minotauro

Xotik-Ha

2.9 mi

XPuha

2.9 mi

Night club

Rauxa Show

3.0 mi

Beach

half moon bay

3.1 mi

Carret Pto Juarez-tulum Int Loc 1 Villas Ma Km 104 Besides Villas Maya front desk

mexicarteakumal

3.7 mi

Libraries

Hekab Be Biblioteca de Akumal

3.6 mi

Nearby

Kantenah Bay

1500 ft

Beach

Playa at Grand Palladium Kantenah Resort

300 ft

Restaurants

Ribs & More

300 ft

Carretera Chetumal-Puerto Juarez Km

Sumptuori

400 ft

Carretera Chetumal-Puerto Juarez Km

Reviews and Ratings

Feedback from previous guests about their experience

72%

liked the resort and would come back again

7.2/10

Very good

Rooms

7.0

Location

7.6

Service

7.2

Dining

7.2

Joseph

United Kingdom, November 2024

5.6/10

My experience at this resort was quite mixed. The grounds were beautiful and well-maintained, and the wildlife was a nice touch. However, the beach had a lot of seaweed and many dining options fell short, with food that was often cold and unappetizing. While the staff at the shuttle service were fantastic, the overall service at the restaurants left much to be desired, making it less ideal for relaxation.

Rooms

6.0

The room was spacious, but it definitely needed some maintenance as the mattress was old and saggy.

Service

5.0

Service was hit-or-miss; while the shuttle drivers were incredibly helpful, the restaurant staff often seemed disinterested.

Location

7.0

The resort is surrounded by a nice forest, but the nearby beach was more disappointing with seaweed issues and occasional unpleasant odors.

Dining

5.0

Dining was disappointing overall, with food that was cold and not cooked properly most nights. Only some lunch options were consistently good.

Facilities

6.0

The pools looked nice, but maintenance was an issue, with one not functioning properly and cleanliness being a concern in some areas.

Steven

United Kingdom, November 2024

8.4/10

This resort is a stunning getaway with excellent dining options, especially the a la carte restaurants. The staff is genuinely friendly and accommodating, making for a relaxing stay. However, the beach could use some improvement due to rocks and seaweed, although the pools provide an excellent alternative. Overall, it's a great value for a luxurious experience.

Rooms

7.0

The rooms were spacious, clean, and featured a mini-fridge stocked daily, although my room had a musty smell that wasn't ideal.

Service

10.0

The service exceeded my expectations year after year. Staff were very helpful and always had a smile on their faces.

Location

7.0

The location is beautiful, surrounded by lush greenery, but the beach had some rocky areas and seaweed that detracted from the experience.

Dining

9.0

Dining was a highlight, especially the Japanese and Brazilian restaurants. The only downside was that some buffet items weren't served hot enough.

Facilities

9.0

The pools were fantastic, well-maintained, and perfect for relaxation or activities.

Olivia

United Kingdom, October 2024

7.4/10

Our stay was quite enjoyable overall with some highlights and some areas for improvement. The beach had its issues with seaweed, but there was a clear spot we found. The rooms were clean and well-kept, and the dining options impressed us, especially the steakhouse and the Mexican restaurant. Although some aspects of the service left a bit to be desired at times, we had a relaxing vacation and appreciated the entertainment provided during the evenings.

Rooms

8.0

The rooms were clean, comfortable, and well-stocked with amenities.

Service

6.0

Service was a mixed bag; some staff were friendly while others were dismissive, especially during check-in.

Location

7.0

The location was nice, with easy access to the beach, though the seaweed issue was a downside.

Dining

9.0

Dining was a highlight, particularly at the steakhouse and the Mexican restaurant, which served great food.

Facilities

7.0

The pool area was enjoyable, but the kids' club experience could use some improvement.

Victoria

United Kingdom, September 2024

8.2/10

We had a fantastic week at the resort with friendly staff and great access to amenities. While the food at the buffet could be hit or miss, the themed restaurants were exceptional, particularly the Thai restaurant. The rooms were adequate but in need of an update. Overall, it was a memorable first trip to Mexico with a few areas for improvement.

Rooms

7.0

The rooms were clean but could certainly use an update. They were fine for sleeping, but the beds felt a bit hard.

Service

9.0

The staff was attentive and made us feel very welcome throughout our stay.

Location

9.0

The resort is beautifully situated, with well-kept grounds leading down to the beach, providing a lovely atmosphere for relaxation.

Dining

8.0

While the buffet had some items that weren't very warm, the themed restaurants were wonderful, especially the Thai place.

Facilities

8.0

The overall facilities were impressive, making it feel like a 5-star experience, even if the room aspect fell a bit short.

George

United Kingdom, August 2024

7.0/10

We had a wonderful time at the resort, especially enjoying the beautiful beach and large pools. The rooms were nice and private, which we loved, but the dining experiences could use improvement due to long wait times and mixed food quality. Overall, the atmosphere was calm and family-friendly, but some service aspects and the transport organization were a bit frustrating.

Rooms

7.0

The rooms were private and serene, surrounded by lush greenery, but we had some issues with the first floor being dark and musty. For a family, the setup was not ideal as it didn’t accommodate all of us in one cluster.

Service

6.0

While the staff generally worked hard, the service was a bit inconsistent, and we often felt they struggled to keep up during busy times.

Location

8.0

The location deep in the jungle was beautiful, with plenty of wildlife to enjoy, but the beach had some rocky areas and a seaweed problem that made swimming a bit tricky.

Dining

6.0

The food was decent, but the buffet wait times were long and the quality varied significantly, with some meals being much better than others.

Facilities

8.0

The facilities were quite good, with large pools and beach access, plus various activities available onsite, though it could be hard to find things during busy times.